Accessibility Statement
Accessibility at Notting Hill Movers
Notting Hill Movers is committed to providing an accessible and inclusive experience for everyone who uses our moving services in the Notting Hill area and beyond. We aim to ensure that our website and our customer journey are usable by people of all abilities, including those who rely on assistive technologies. This Accessibility Statement explains the steps we are taking to support accessibility and how you can contact us if you need any adjustments.
Our Accessibility Commitment
We are working towards meeting the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. Our goal is to offer a moving service in Notting Hill that is easy to access, understand, and use, whether you are booking a local move, requesting a quote, or seeking information about our services.
WCAG 2.1 AA Compliance
We aim to design and maintain our website in line with WCAG 2.1 AA requirements. This includes providing sufficient colour contrast between text and backgrounds, enabling text resizing without loss of content or functionality, and structuring pages with clear headings so that information is presented in a logical order. We also work to ensure that images include descriptive text where appropriate and that essential information is not conveyed by colour alone.
Screen-Reader Support
Our website is being developed to be compatible with common screen-reader software used on desktop, laptop, and mobile devices. We use descriptive headings, labels, and text alternatives to help people who navigate content by listening instead of looking at the screen. Forms, buttons, and other interactive elements are being reviewed so that their purpose is clear when announced by a screen reader, supporting an accessible Notting Hill movers experience for customers who rely on audio feedback.
Keyboard Navigation
We recognise that many users navigate websites without a mouse. Our site is being improved so that you can move through content and controls using only a keyboard. We aim to provide a visible focus indicator to show which element is currently selected, and we work to keep the tab order logical and predictable. Where possible, we reduce the number of keystrokes needed to complete tasks such as requesting a quote or reading about our moving services in Notting Hill.
Ongoing Improvements
Accessibility is an ongoing process. We regularly review our website and digital content to identify barriers and opportunities to improve. When we add new content or features, we consider accessibility from the outset, including layout, wording, and interaction design. We also take into account feedback from customers in the Notting Hill area who may experience barriers when using our online booking or enquiry forms.
Limitations and Known Issues
While we strive to meet WCAG 2.1 AA standards across our site, some sections may not yet fully comply. This may include older pages or third-party tools that we cannot completely control. We are working to address these issues over time, prioritising the areas that are most important for planning and arranging moves with Notting Hill Movers. If a feature is not accessible to you, we want to know so we can offer a suitable alternative.
Requesting Accessibility Support
If you experience any difficulty using our website or accessing information about our services, you can contact us and request assistance. You may wish to ask for information in a different format, such as larger print, simplified text, or a more accessible document. You can also request help with completing online forms, getting details about our accessible Notting Hill movers options, or arranging a move if the website is not working well with your assistive technology.
Providing Feedback
Your feedback is important in helping us improve accessibility. If you encounter any barriers, find content that is hard to understand, or notice something that does not work with your screen reader, keyboard, or other assistive tools, please let us know which page or feature is affected and how it impacts you. We will review your comments and, where possible, update our website or offer an alternative way to access the information or service you need.
